For all MHS programs and events, your Membership ID is needed to grant access to member pricing. You can find your ID number on your membership card. If you can't locate your ID number, please respond to this email or contact our membership department at membership@masshort.org. 

To secure your Membership Discount:

ON DESKTOP

1. Select your preferred  "Weekend" (Opening Weekend & weekends in December) or "Weekday"  (Wednesdays & Thursdays; Fridays in December) timeslot
2. Add MHS Member tickets to cart*
   • "MHS Member" tickets will be listed as the same price as standard "Adult" tickets until you apply your discount on the final screen
3. In your cart, click "Check out" 
4. Before completing payment, locate the "Discount code" box
   
   • The "Discount code" box is located on the right side of the screen under your tickets
5. Enter your Membership ID (up to 6 digits, numbers only)
6. Click "Apply", and the adjusted price should apply to your cart total
7. Complete contact and billing information, then complete purchase

ON MOBILE

1. Select your preferred  "Weekend" (Opening Weekend & weekends in December) or "Weekday"  (Wednesdays & Thursdays; Fridays in December) timeslot
2. Add MHS member tickets to cart*
   • "MHS Member" tickets will be listed as the same price as standard "Adult" tickets until you apply your discount on the final screen
3. In your cart, click "Check out" 
4. Before completing payment, locate the "Discount code" box
   
   • Click "Show order summary" toward the top of the screen and the "Discount code" box appear under your tickets
5. Enter your Membership ID (up to 6 digits, numbers only)
6. Click "->", and the adjusted price should apply to your cart total
7. Complete contact and billing information, then complete purchase

*Individual Members are only able to purchase 1 ticket at the Member rate. Dual Members and above may purchase 4 tickets at the Member rate. Additional tickets must be purchased at the non-member rate as "Adult" tickets. Individual members who wish to upgrade their membership to purchase more member tickets should contact membership@masshort.org. 

Changes to ticket date or time can be processed for a $10 convenience fee. Please reach out to mconnolly@masshort.org to request a ticket change. All tickets are non-refundable.

Please arrive 5-10 minutes before your designated time to ensure a stress-free experience. The 30-minute time slot listed on your ticket purchase is your entry window. Once you enter the event, you are welcome to stay as long as you please until the event closes for the day, which is up to two hours after the last entry time that day. 

Unsafe or extreme weather will cancel this event. In the event we have to cancel due to weather, we will offer a full refund or an alternative date to return to the show.

There is free paved/dirt lot parking on site. All parking is within 150 yards of the entrance.

Yes. Access ramps are in place for several entrances. Please contact us if you have any concerns or particular needs. Due to smaller spaces and maneuvering among the displays we recommend NOT bringing a stroller.

Children under 2 are free, but please include free "Child" tickets in your ticket reservation. Please note: s'mores kits and hot chocolate is only included with paid tickets.

No, we are unable to accommodate dogs due to the nature of the event.

Please bring your mobile or printed ticket(s), and all your holiday spirit!

Outside food is not allowed at this event, however if you do have an allergy we recommend bringing your own s'mores supplies or hot chocolate. Food trucks will be on-site during certain days, please check our website or social media for updates.

The event will take place indoors and outdoors with outdoor walking between buildings and to view garden lights. Please dress for these outdoor transitions and experiences.

By entering an event or program of Massachusetts Horticultural Society (MHS), you are entering an area where photography, audio and video recording may occur.

Your entry and presence on the event premises constitute your consent to be photographed, filmed, and/or otherwise recorded and to the release, publication, exhibition, or reproduction of any and all recorded media of your appearance, voice, and name for any purpose whatsoever in perpetuity in connection with MHS and its initiatives, including, by way of example only, use on websites, in social media, news and advertising.

By entering the event premises, you waive and release any claims you may have related to the use of recorded media of you at the event, including, without limitation, any right to inspect or approve the photo, video or audio recording of you, any claims for invasion of privacy, violation of the right of publicity, defamation, and copyright infringement or for any fees for use of such record media.

You understand that all photography, filming and/or recording will be done in reliance on this consent.

Tickets will be for sale on-site, $10 for a sheet of 26 tickets.

Drawing and winner notification will take place at on Saturday, December 30th.

Calls will be made between 11am and 2pm on Saturday, December 30. If we draw your ticket, we will call the phone number(s) you registered. An adult must answer the phone when it rings on Saturday, December 30th. If we do not reach an adult, we will draw another winning ticket.
• We will NOT leave a voice mail message
• Caller ID is NOT notification that you have won a tree
• We will NOT accept call backs

More raffle details will be provided when you purchase raffle tickets at the event.

If we notify you as outlined above that you have won a tree, you must come to collect it either on Saturday, December 30th between 11:30am-4pm, or on Monday, January 1, 2024 from 12-4pm. No tree will be held. MHS is not responsible for any damage. We are closed on Sunday, December 31st.